At Authentic Indian Store, we strive to provide you with the best shopping experience. However, if you are unsatisfied with your purchase, we are here to help with our hassle-free returns and refund policy.

Returns Policy

• Eligibility: Returns are accepted within 7 days of purchase. The product must be handed over to the shipping partner within this 7-day window.
• Condition: The product must be in its original condition – unused, with all tags, and the original packaging.
• Return Process: Once your return request is approved, we will provide a return shipping label along with detailed instructions on how to return the item.
• Non-returnable items: Certain products, such as personal care items, consumables, or any product marked as final sale, cannot be returned.

Refund Policy

• Refund Eligibility: Upon receiving and inspecting your returned item, we will notify you via email regarding the approval or rejection of your refund.
• Refund Process: If your return is approved, a refund will be issued to your original payment method. Please note that refunds can take 5-7 business days to process.
• Shipping Costs: If the return is due to our error (such as a defective or incorrect item), return shipping will be covered by us. Otherwise, any shipping costs for the return will be deducted from the refund amount.
• Exchange Policy: If you wish to exchange an item for a different size or product, please follow the return process, and place a new order for the desired item.

If you have any questions about our returns or refund policy, feel free to contact our customer service team at support@authenticindianstore.com. We are committed to making your shopping experience smooth and satisfactory.

Thank you for choosing Authentic Indian Store!