We're redesigning our rewards program to make it simpler and more rewarding. While we do that:
Earning and redeeming points is paused. New orders don't earn points for now, and points can't be used at checkout.
Your points are safe. Points already in your account stay there and keep their value (1 point = $0.01 toward a future redemption).
Your membership level is kept. Silver, Gold, Platinum and VIP members keep the level they have reached.
When the new program launches, we'll publish its earning and redemption rules on this page and email our members. If you earned points as a guest on our previous website, contact us and we'll help you add them to your account.
Rewards Program Terms
Last updated: October 26, 2026
These program terms apply to the Authentic Indian Store rewards program (the "Program"), run by Authentic Indian, LLC. They are part of our Terms and Conditions, including the dispute resolution terms in section 20.
Who can join. The Program is open to individuals aged 18 or over who have a customer account with us and a US shipping address. Each person may have only one account. Points can't be shared, pooled or moved between accounts.
Earning points. When earning is active, points are earned on eligible purchases at the rates and on the terms published on this page at the time of purchase. Unless those rules say otherwise, points are earned on the amount you pay for products after discounts, and not on sales tax, shipping, duties or fees. Points are added to your account after the order has shipped and may be held until the return period ends. If an order is cancelled, returned or refunded, the points earned on it are removed.
Bonus points. We may offer bonus points for particular products, brands or activities. Each offer has its own conditions. Bonus points, including any sign-up bonus, are credited only after your first paid order, and they don't count toward membership levels.
Using points. When redemption is active, points can be used as a discount on future purchases as described on this page. Points can't be exchanged for cash, gift cards or credit outside our store. If you return an order paid for partly with points, those points are returned to your account rather than refunded as cash.
Membership levels. Levels are based on the points you have earned from purchases over the life of your account. Once you reach a level, you keep it unless it was reached through an error, fraud or abuse.
No cash value. Points and rewards have no cash value. They are not your property, and they can't be sold, transferred, bartered or assigned. They are void where prohibited by law.
Expiry. Points don't currently expire. If we introduce an expiry date, we'll give members at least 90 days' notice by email.
Changes to the Program. We may change the Program's rules, rates and rewards. If a change reduces the value of points you already have, we'll give you at least 30 days' notice by email. Changes don't affect points you have already redeemed.
Ending the Program. We may end the Program. If we do, we'll give members at least 90 days' notice by email, during which you can use your points. Points not used by the end date are forfeited.
Errors. We may correct points that were added or removed in error.
Fraud and abuse. We may remove points, cancel rewards, reverse levels and close accounts if we find fraud or abuse. Examples include opening several accounts, creating accounts by automated means, buying for resale, abusing returns, or breaching our Terms and Conditions.
Closing your account. If you close your customer account or leave the Program, any points you haven't used are forfeited.
Referrals. We don't currently run a referral or affiliate program. If we launch one, its terms will be published here.
Taxes. You are responsible for any taxes that apply to rewards you receive.
Privacy. The Program uses your account details and purchase history. Our Privacy Policy explains how, including our notice of financial incentive.
